Tailor-made courses in negotiation and communication

Success depends largely on the ability to read between the lines and be aware of one's own effect on others.

Body language, mimicry and tone of voice can reveal more about intentions and feelings than many words combined.

Mastering nonverbal communication thus allows you to better understand others and appear confident yourself.

In the course, we focus on strengthening our own communication and on how nonverbal signals are read and used.

It's about establishing relationships, managing conversations, and how to influence other people's decisions.¶

Content
- Basic principles of nonverbal communication
- Techniques to identify and analyze nonverbal cues
- Methods to build trust and credibility
- Adaptation of communication and messages
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Your dividends
- Improved communication skills
- Understanding building trust and strong relationships
- Strengthened negotiation skills and impact
- Fewer misunderstandings and increased efficiency
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The course in Nonverbal Communication is tailored to your needs.

The most important task of a salesperson is to identify the needs of the customer and help make a choice.
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Become able to act on the customer's behavior and gain enhanced skills in the art of being a skilled and honest seller.
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In the course, we delve into the behavior of the client on a deeper psychological level.
You will become aware of strengths and development potential and develop your personal, authentic sales style.

Content
- Methods to decode the client's psychological drives, preferences and needs
- Negotiation technique and communication
- Customer readout and adaptation of own communication and behavior
- Building trust and sympathy
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Your dividends
- Concrete tools for more efficient sales
- Increased job satisfaction through better dialogue with customers
- Better sales results and greater success in working life
- Strengthened relationships that can be read on the bottom line

The course in sales psychology is tailored to your needs, and DISC profiling may be included as part of the course.

Strong negotiation skills are directly value-creating.
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Be prepared for successful negotiations by understanding the factors that are crucial at the negotiating table.
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On the course, you will learn the essential methods and techniques in negotiation and communication.
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You will be able to create better agreements while strengthening the relationship with the other party.
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Content
- Understanding of different negotiation types and strategies
- Strategic planning and implementation of negotiations
- Negotiation methods and communication tools
- Insight into one's own strengths and weaknesses at the negotiating table

Your dividends
- Increased impact and bottom line results
- Confident and successful navigation in any negotiation situation
- The ability to build and maintain trust and a good relationship with the counterparty
- Conflict prevention and management of conflict-ridden situations

The course in negotiation techniques is tailored to your needs.