Forhandling foredrag Morten Kragh-Sørensen
Keynote

Emotional intelligence - in practice

Get the essential tools to understand and apply emotional intelligence - in practice.
you’ll learn how emotional intelligence can become your greatest strength in negotiation, collaboration, and leadership. When you learn to read people better, you can build stronger relationships, reduce conflict, and communicate with greater impact.

You’ll be introduced to the core techniques of emotional intelligence:

  • Listening deeply to create calm and trust in dialogue
  • Reading and matching the other party’s communication to strengthen rapport
  • Understanding the other party’s needs and concerns to create better solutions
  • Staying focused under pressure—hard on the problem, soft on the person

Through inspiring examples and concrete tools, Morten provides a practical introduction to emotional intelligence that you and your team can take with you and use right away.

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Emotional Intelligence: The art of reading people and winning the relationship

The story of how a hard-nosed negotiator discovered that success isn’t only about strategy and tactics—but about the ability to read people.

In this keynote, Morten shows how emotional intelligence is the foundation for stronger relationships, fewer conflicts, and greater impact in negotiations, collaboration, and leadership.
You’ll learn to use emotional intelligence to decode the other party, understand their emotions and intentions, and at the same time stay in control of your own reactions. Through examples from both the negotiation table and everyday situations, you’ll see how empathy, self-awareness, and strategic communication go hand in hand to create better agreements and stronger partnerships.

Master the essential tools

The keynote introduces the core techniques of emotional intelligence:

  • Deep listening – how active presence creates calm and trust in dialogue
  • Read & match – how to build rapport by aligning with the other party’s communication
  • Needs & concerns – how to uncover what truly drives a negotiation or conflict
  • Focus – how to keep your eye on the ball and prevent emotions from taking over

From inspiration to action

This is not a theoretical lecture, but a blend of compelling stories, practical techniques, and concrete “aha” moments. Participants leave with tools they can apply immediately—to communicate more clearly, understand people better, and build stronger relationships.

The outcome

Your organisation gains employees and leaders who communicate more effectively, prevent and de-escalate conflicts, and build trust faster. The result is stronger collaboration, higher well-being, and a culture where relationships become an asset rather than a challenge.

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Problem

Many misunderstandings and conflicts arise because we are not good enough at reading each other, managing our own reactions, or communicating clearly under pressure. It costs relationships, well-being, and ultimately results.

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Solution

This keynote gives participants an introduction to the most important tools in emotional intelligence. They learn to listen deeply, read the other party, understand needs and concerns, and stay focused—even when emotions run high.

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Result

The organization gains employees and leaders who communicate more clearly, handle conflicts more constructively, and build stronger relationships. That leads to better collaboration, higher well-being, and a culture that delivers lasting results.

OUTCOME FOR THE
organisation

Virksomheden får en fælles forståelse af emotionel intelligens som en nøglekompetence i samarbejde, ledelse og forhandling. Resultatet er færre misforståelser, stærkere relationer og et bedre arbejdsmiljø, hvor konflikter håndteres konstruktivt. Det styrker samarbejdet på tværs, øger trivsel og giver en direkte positiv effekt på både effektivitet og bundlinje.

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