Forhandling foredrag Morten Kragh-Sørensen
Workshop

Effective Communication & Conflict Management

Get the essential tools to communicate clearly and handle conflicts before they escalate.

Here’s what your team learns in this workshop:

  • Strengthen communication so messages are clear and precise
  • Create understanding and trust through active listening and empathy
  • Prevent and de-escalate conflicts before they grow
  • Use the spin doctor’s favorite tools in an emotionally intelligent way to guide dialogues in the right direction
  • Apply situational negotiation to find solutions that create value for all parties

Through examples, exercises, and sparring, you’ll gain practical tools to strengthen collaboration, build trust, and create a culture where conflicts are turned into learning and development.

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Effective Communication & Conflict Prevention

Do you want to strengthen collaboration in your organization and prevent misunderstandings and conflicts from blocking results? In this workshop, your team learns how clear communication and effective conflict prevention can build greater trust, better collaboration, and a more constructive culture.

When communication becomes unclear, tension and conflict arise quickly - often costing time, well-being, and energy. With the right tools, conflicts can be prevented or turned into a source of development and learning. This workshop gives your team insight into how to communicate clearly, prevent misunderstandings, and manage situations so conflict doesn’t arise.

Master the essential tools

The workshop combines theory, practice, and exercises so participants leave with concrete tools they can use immediately:

  • Communication fundamentals – make your message clear and avoid misunderstandings
  • Trust & psychological safety – how to create the foundation for open, honest dialogue
  • Positive influence – use strategic communication to guide collaboration in a constructive direction
  • Training in emotional intelligence – build self-awareness, ask the right questions, and understand the person across the table
  • Framing – communicate in a way that lets the recipient see themselves in the solutions you propose

From inspiration to action

This is not a theoretical lecture, but a mix of inspiring examples, practical tools, and interactive exercises. Participants try the techniques in realistic cases and spar with each other, so they are equipped to handle conflicts in their own work.

Half-day or full-day

The workshop can be delivered as a half-day or full-day format.

  • Half-day: a solid introduction and the most important tools to strengthen communication and prevent conflicts.
  • Full-day: more time for exercises, sparring, and reflection. Participants work in depth with their own challenges and anchor the techniques in practice.

    • Half day / Full day: 25,000 / 40,000 DKK.

    Outcome

    The organization gains a shared language for communication and conflict management, fewer misunderstandings, and stronger relationships—internally and externally. That leads to higher well-being, better collaboration, and a more efficient workday that also benefits the bottom line.

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    Problem

    Unclear communication and poorly managed conflicts create misunderstandings, tension, and loss of trust. It costs time, well-being, and collaborative capacity—and can ultimately lead to inefficiency, poor decisions, and missed opportunities.

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    Solution

    The workshop gives participants concrete tools to communicate clearly, listen actively, and create psychological safety in collaboration. Through exercises and practical methods, they learn to prevent misunderstandings, de-escalate conflicts, and use positive influence to find shared solutions.

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    Result

    The organization gains fewer conflicts, sharper communication, and stronger relationships - internally and externally. Employees experience higher well-being and better cooperation, and the company gains a shared language that creates more value and a positive impact on the bottom line.

    OUTCOME FOR THE
    organisation

    The company gains a shared language for communication and conflict management that makes collaboration more effective across teams and departments. The result is fewer misunderstandings, less wasted time, and fewer destructive conflicts. At the same time, trust, employee well-being, and relationships with customers and partners are strengthened—with a direct positive effect on efficiency and the bottom line.

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    BOOK A MEETING

    might your team need this?

    Book a meeting for a non-binding conversation regarding the possibilities of bringing Morten out to your company.

    e-mail
    Email:
    info@kragh-soerensen.dk
    Phone
    Phone:
    +45 21 72 96 96

    ADDRESS
    Fredensgade 3A, 2nd tv., 2200, Copenhagen N

    CVR:
    45236072